Cookies Policy

Table of Content

This Cookies Policy explains how Knowledge Catalyst Pte. Ltd. (“Knowledge Catalyst”, “we”, “us”, or “our”) uses cookies and similar tracking technologies when you access or use our platform across the Cross-Border Trade Finance, Sustainability, Health & Insurance, and Talent Ecosystems. This policy applies to B2G, B2B, B2B2C, individual users, and public access users.

By continuing to use our platform, you agree to our use of cookies in accordance with this policy and our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our platform. They enable the platform to recognize your device and store certain information, such as your preferences or past actions, to improve your user experience.

Cookies serve different purposes, including enabling you to log into secure areas of the platform, remembering your preferences, and ensuring the security of sensitive data, such as financial, health, or trade data.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the platform to function properly and to provide you with access to secure areas of our platform, such as health records, trade finance documents, or sustainability certifications. These cookies are required for B2G, B2B, B2B2C, and individual user functionalities, including:

  • Logging into secure areas
  • Managing sensitive transactions
  • Enabling necessary security features Without these cookies, we cannot provide critical services such as trade finance operations, credential management, or health record access.

2.2 Performance and Analytics Cookies

These cookies help us analyze how users navigate and use our platform. We use them to improve the platform’s functionality and ensure that it works as efficiently as possible across all ecosystems. These cookies collect information about:

  • Page views, session durations, and navigation paths
  • User interactions with specific documents, health records, or public datasets
  • Technical errors or performance issues Analytics cookies support our commitment to robust cloud data management standards.

2.3 Functionality Cookies

These cookies allow our platform to remember choices you make and provide enhanced features, such as customizing your preferences across different ecosystems (e.g., tailored trade finance dashboard settings, health service preferences, or customized credential interfaces). They also enable us to:

  • Remember login credentials securely across sessions
  • Support ecosystem-specific functions (such as trade documentation retrieval or access to personalized health records)

2.4 Targeting and Advertising Cookies

We use these cookies to deliver relevant advertising to you. They may track browsing habits and interactions with the platform, especially in areas like credential issuance or trade finance partnerships. With your consent, we may use this information to:

  • Deliver targeted services and marketing material specific to your role in the ecosystems
  • Analyze and personalize interactions for B2B or B2B2C clients

We only use these cookies with your explicit consent, as required by GDPR, PDPA, and other international regulations.

2.5 Third-Party Cookies

In some cases, we use third-party cookies, such as those from analytics providers (e.g., Google Analytics) or advertising networks, to gather usage data across multiple platforms. These cookies are used in accordance with our Privacy Policy and third-party privacy policies.

3. Why We Use Cookies

We use cookies for various purposes, depending on your role and the ecosystem you engage with. These purposes include:

  • Service Provision: Cookies help us manage sensitive services, such as trade finance documents, health records, or credential verifications.
  • Platform Optimization: Cookies allow us to enhance and streamline user experiences across different sectors, ensuring compliance with ISO 27701 data privacy standards.
  • Analytics: We collect data on platform usage to improve user experience and ensure compliance with cloud security standards.

4. Managing Cookies

You can control and manage cookies using your browser settings. Most browsers allow you to:

  • View the cookies currently stored on your device
  • Delete all or specific cookies
  • Block cookies from specific sites
  • Block all cookies
  • Clear all cookies when you close your browser

Please note that blocking or deleting cookies may impact your ability to use some features of the platform, especially in secure areas such as trade finance or health data management.

For more information about how to manage cookies, refer to your browser’s documentation or settings.

5. Legal Compliance and User Consent

We comply with GDPR, PDPA, US SCC, ISO 27001, and 27701 in our use of cookies. Our use of cookies is governed by the following principles:

  • Consent: For non-essential cookies (e.g., marketing or third-party analytics), we will obtain your consent before placing cookies on your device.
  • Transparency: We provide clear, accessible information about our use of cookies and the data we collect through them.
  • User Rights: You have the right to withdraw your consent at any time by adjusting your browser settings or by contacting us at dpo(at)knowledgecatalyst.io.

6. Ecosystem-Specific Cookies Use

6.1 Cross-Border Trade Finance

We use cookies to facilitate secure interactions between businesses and government entities for trade documentation, credential verification, and financial settlements. These cookies ensure compliance with ISO 27001 and UCP 600 standards.

6.2 Sustainability

Cookies are used to manage environmental certifications, carbon credits, and sustainability reports. They help in tracking user preferences for sustainability data and ensuring that these records are kept secure and accessible only to authorized entities, in line with international environmental standards.

6.3 Health & Insurance

Cookies play a key role in managing healthcare records, insurance data, and cross-border medical information transfers. They help users securely access their health profiles and maintain the integrity of sensitive medical information. These cookies comply with international healthcare laws and security standards for personal data in the cloud.

6.4 Talent Ecosystem

Cookies assist with managing educational credentials, professional certifications, and employer-student interactions. They help securely store and transmit credentials and ensure that only authorized users have access to sensitive data.

7. Updates to this Cookies Policy

We may update this Cookies Policy to reflect changes in our practices or legal requirements. Any significant changes will be communicated to you through our platform or by email. Your continued use of the platform after such updates signifies your acceptance of the revised policy.

9. Governing Law and Dispute Resolution

This Cookies Policy is governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes or claims arising out of or in connection with this policy will be subject to the exclusive jurisdiction of the courts of Singapore. Knowledge Catalyst reserves the right to enforce its rights under this policy in other jurisdictions where necessary.

9.1. Dispute Resolution Process

  • Before initiating legal action, the parties agree to attempt to resolve any disputes through good-faith negotiations.

 

10. Contact Information

For questions about our use of cookies or to exercise your rights under applicable data protection laws, please contact:

Knowledge Catalyst Pte. Ltd.
Attn: Data Protection Officer
71 Ayer Rajah Crescent, #04-11, Singapore 139951
Email: dpo(at)knowledgecatalyst.io

Last Updated: October 2024